Do you have a computer in your business on which the warranty has expired? When you experience a problem with your computer, have you ever been told by the hardware people that "it’s the software" and the software seller told you that "it’s definitely a hardware problem"? Do you ever get ‘stuck’ in the middle of doing something that is urgent and don’t know how to fix it? If you answered yes to any of these questions, then you need a reliable Computer Support partner to help you out.
Compusoft Systems offers business operators a complete Computer Support Service where you can get computer help on any issue concerning your computer, network, or software.
What is included in the Compusoft Support Service?
6 days a week (8am - 8pm) access to help on a Freecall number.
On-site, modem and telephone help for when you are ‘stuck’.
Emergency Breakdown Service where you receive a loaned piece of computer equipment for the period when your computer is being repaired. This means that your work schedule will not be interrupted as your business is never without a working computer. Only equipment that is readily available in stock may be loaned.
Unbiased product advice. When the time comes that you need to upgrade, buy a new software program or even a new computer, we can show you what is available and recommend a variety of products that will fulfill your needs. We are able to offer unbiased advice because we are not ‘selling’ any particular product. You will be advised to choose from a range of products selected for their quality, suitability to your situation and your budget.
All labour on machinery requiring repair is included in the call price. If a part needs to be replaced you will need to pay for the replacement part and its delivery. If your computer is still under warranty, we will organise the manufacturer to do the repairing for you.
If you experience any problem at all with your computer, we will diagnose the problem and go about fixing it as soon as is possible. This is especially important for users who have purchased the computer hardware and the software from different suppliers, who will invariably tell you that it is not their product which is at fault.
For every problem fixed, a Problem Report will be generated so you can (1) Understand what caused the problem, (2) Recognise and maybe solve problems yourself in the future and (3) Keep track of problems occuring and calls used.
Compusoft Systems aim to provide a comprehensive Computer Support Service to business operators, catering to every possible computing need a business may have. The Computer Support Service is fully guaranteed to satisfy. We will correct any problem you may have or fully refund your money.
How to reduce your computer costs and improve your office productivity?
This is how your computers are costing & affecting your bottom line
"Purchase Price": This is the price of computers, software, & supplies. Most likely, this is the only cost your are aware of.
“Peer Support” Cost: This is when employees in the same office try to help each other to resolve a problem. This results in loss of productive time for the employees involved.
“Lack of Maintenance” Cost: This is when the computers deteriorate over time and cause slowness and crashes. Crashes are the main reason for loss of information & corruption of databases.
“Missed Opportunity” Cost: When new technologies come into the market that can help your business but you are not aware of.
This is how you can control these costs:
Sounds easy, but can you afford the cost of an IT expert and do you have the time to do any of the above?
Here is what Compusoft Systems has to offer:
